The CAQA Groups team works across compliance, learning design, business systems, languages and client service.
Leadership
Michelle Newman
Managing Director
View full profileMichelle NewmanSenior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.
Anna Haranas
Former General Manager, LLND Expert & Quality Assurance Consultant
View full profileAnna HaranasCAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.
Sukh Sandhu
Executive Director
View full profileSukh SandhuOne of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.
Stuart Newman
Director of Strategic Growth & Partnerships
View full profileStuart NewmanThe national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.
Raj Kiran Kaur
Chief Operating and Financial Officer (COFO)
View full profileRaj Kiran KaurLeads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.
Nadia Spain
Senior Principal Consultant
View full profileNadia SpainSenior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.
Rishabh Arora
Senior Compliance Officer & Team Leader
View full profileRishabh AroraWorks the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.
Harneet Randhawa
Administration Manager
View full profileHarneet RandhawaAdministration manager at Career Calling International, coordinating day to day client service.
Gurshaan Sandhu
Senior Administrative Officer
View full profileGurshaan SandhuAdministrative officer supporting engagements across Career Calling International.
Aman Plaha
Senior Manager, Information Systems
View full profileAman PlahaArchitects CAQA's information systems: infrastructure, security and the platforms behind our client work.
Rukman Sangha
Manager, CAQA Systems
View full profileRukman SanghaCoordinates CAQA Systems: the platforms and processes behind every engagement.
Arit Mangal
Quality Assurance and Compliance Expert
View full profileArit MangalQuality assurance and compliance specialist across audits, rectifications and the 2025 Standards.
Chanpreet Singh
CAQA and CAQA Resources Manager
View full profileChanpreet SinghManages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.
Harpreet Randhawa
Manager, International Business Relations, CAQA International
View full profileHarpreet RandhawaManages CAQA's international business relations and cross-border education partnerships.
Consultants
Iqbal Hossain
Administrative Officer
View full profileIqbal HossainAdministrative operations, document control, data quality and reporting, working remotely with the Australian team.
Jissimran Sandhu
Administrative Officer
Jissimran SandhuAdministrative officer supporting day-to-day operations and client service across Career Calling International.
Vijay Patel
Senior Manager, Online Media Solutions / CAQA Digital
View full profileVijay PatelLeads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.
Dewan Gurung
Instructional Designer and Resource Writer
View full profileDewan GurungInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Rebecca Reynolds
Instructional Designer and Resource Writer
View full profileRebecca ReynoldsInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Heera Moga
Instructional Designer and Resource Writer
View full profileHeera MogaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Amit Sharma
Instructional Designer and Resource Writer
View full profileAmit SharmaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ahsan Iqbal
Instructional Designer and Resource Writer
View full profileAhsan IqbalInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Purushottam Niraula
Instructional Designer and Resource Writer
View full profilePurushottam NiraulaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Marilou Bagon
Instructional Designer and Resource Writer
View full profileMarilou BagonInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Caitlin O'Connel
Instructional Designer and Resource Writer
View full profileCaitlin O'ConnelInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ranu James
Instructional Designer, Resource Writer and Cultural Practitioner
View full profileRanu JamesInstructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.
Nicole Talarico
Instructional Designer and Resource Writer
View full profileNicole TalaricoInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Suzanne Martin
Instructional Designer and Resource Writer
View full profileSuzanne MartinInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Gourav Sharma
Instructional Designer and Resource Writer
View full profileGourav SharmaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Ashish Pathania
Instructional Designer and Resource Writer
View full profileAshish PathaniaInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Steve Sutherland-Tomey
Instructional Designer and Resource Writer
View full profileSteve Sutherland-TomeyInstructional designer and resource writer, developing the training and assessment resources used by providers across Australia.
Mandeep Chahil
Independent Contractor and Instructional Designer
Mandeep ChahilIndependent contractor and instructional designer supporting the CAQA resource library.
Jasmeet Chahal
RPL Coordinator
View full profileJasmeet ChahalCoordinates recognition of prior learning programs and evidence frameworks.
Ashish Silwal
Website and Software Designer and Developer, Career Calling International and Online Media Solutions
View full profileAshish SilwalDesigns and develops websites and software across Career Calling International and OMS.
Abishek Timsina
Business and Data Analyst
View full profileAbishek TimsinaBusiness and data analyst, turning provider data into information managers can act on.
Patrick Satapara (Pratik)
Senior Business Systems Project Officer / Business Analyst
Patrick Satapara (Pratik)Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.
Pooja Tejashbhai Siddhapura
Business Systems Project Officer
Pooja Tejashbhai SiddhapuraBusiness systems project officer supporting client implementations and reporting.
Sujain Goyal
CAQA Artificial Intelligence and Virtual Reality Coordinator
View full profileSujain GoyalCoordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.
Mani Bath
CAQA Cybersecurity Expert
View full profileMani BathCyber security specialist, protecting providers' student data, systems and continuity.
Sujita Mahajan
Graphic Designer, Online Media Solutions and CAQA Digital
View full profileSujita MahajanGraphic designer across Online Media Solutions and CAQA Digital.
Sahiba
Administrative Officer, Data Analysis and Reporting
View full profileSahibaAdministrative officer specialising in data analysis and reporting.
Sibtain Jan
Administrative Officer, Data Analysis and Reporting
View full profileSibtain JanAdministrative officer specialising in data analysis and reporting.
Nia Kessler
Coordinator, Commonwealth School of Languages (CSOL)
View full profileNia KesslerCoordinates the Commonwealth School of Languages (CSOL).
Avneet Bhinder
Receptionist and Customer Service Officer
View full profileAvneet BhinderFirst point of contact for reception and customer service across the CAQA Groups.
