Our assessment resources contain everything you need to begin assessing your learners.

Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Core units
AURAAA001 Work in an automotive administration role
AURACA001 Respond to customer needs and enquiries in an automotive workplace
AURACA003 Build customer relations in an automotive workplace
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
AURAFA003 Communicate effectively in an automotive workplace
AURAKA001 Use information technology systems
AURAKA002 Adapt work processes to new technologies in an automotive workplace
AURAMA004 Maintain business image in an automotive workplace
AURAQA003 Maintain quality processes in an automotive workplace
AURASA002 Follow safe working practices in an automotive workplace
Electives
AURAFA002 Read and respond to automotive workplace information
AURAMA001 Work effectively with others in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services
TAEDEL301 Provide work skill instruction
AURACA002 Manage complex customer requirements in an automotive workplace
AURAFA004 Resolve routine problems in an automotive workplace
AURAFA005 Write routine texts in an automotive workplace
AURSAA001 Process customer complaints in an automotive workplace

* We can develop additional elective units that are not listed on request (Please contact us for further information).

For delivery timeframes on Pre-Order units and qualifications, please contact us at info@caqa.com.au or call us on 1800 266 160.