Our assessment resources contain everything you need to begin assessing your learners.

Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Core units
MSMENV272	Participate in environmentally sustainable work practices
MSMSUP102	Communicate in the workplace
MSMWHS200	Work safely
Elective units
AUMANA001	Prepare and document quotations
AURACA001	Respond to customer needs and enquiries in an automotive workplace
AURACA002	Establish customer requirements of a complex nature
AURACA003	Build customer relations in an automotive workplace
AURAMA004	Maintain business image in an automotive workplace
AURAMA005	Manage complex customer issues in an automotive workplace
AURSCA002	Present automotive products and services for sale
AURSCA003	Apply sales procedures in an automotive workplace
AURSCA004	Carry out cash and non-cash payment operations
AURSCA005	Sell automotive products and services
AURSCA006	Promote automotive products and services
AURSAA001	Process customer complaints in an automotive workplace
BSBCUS501	Manage quality customer service
AURSCA001	Select and supply automotive parts and products
AURSLA001	Comply with legal requirements when selling automotive products and services
AURSBA002	Identify and match uncommon automotive parts
AURTTA017	Carry out vehicle safety inspections
HLTAID003	Provide first aid
MSMOPS212	Use organisation computers or data systems

• This qualification will include the pre-selected units as listed above.
• Upon request, we can develop additional elective units that are not currently listed.
• If you wish to make any elective changes, kindly reach out to us at info@caqa.com.au before placing your order.
• Please note that any elective changes involving units that are currently unavailable may result in additional charges to cover development costs.
• Please note that the quantity of units delivered will correspond to the number of units included in the training product on training.gov.au

For delivery timeframes on Pre-Order units and qualifications, please contact us at info@caqa.com.au or call us on 1800 266 160.