Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Core units
SITHIND006	Source and use information on the hospitality industry
SITHIND008	Work effectively in hospitality service
SITXCCS014	Provide service to customers
SITXCOM007	Show social and cultural sensitivity
SITXHRM007	Coach others in job skills
SITXWHS005	Participate in safe work practices
Elective units
SITXFSA005	Use hygienic practices for food safety
SIRXSLS001	Sell to the retail customer
BSBCMM211	Apply communication skills
BSBTEC201	Use business software applications
BSBSUS211	Participate in sustainable work practices
BSBFIN302	Maintain financial records
SIRXCEG008	Manage disrespectful, aggressive or abusive customers
SIRXPDK001	Advise on products and services
SITXFSA006	Participate in safe food handling practices

• This qualification will include the pre-selected units as listed above.
• Upon request, we can develop additional elective units that are not currently listed.
• If you wish to make any elective changes, kindly reach out to us at info@caqa.com.au before placing your order.
• Please note that any elective changes involving units that are currently unavailable may result in additional charges to cover development costs.
• Please note that the quantity of units delivered will correspond to the number of units included in the training product on training.gov.au