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Learner Resources-SIR30216 Certificate III in Retail

Learner Resources-SIR30216 Certificate III in Retail

Regular price $3,731.00 AUD
Regular price $10,660.00 AUD Sale price $3,731.00 AUD
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Tags : Certificate III, Learner Resources (Q), Ready for sale, Sale, SIR
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Our learner resources contain everything you need to begin training your learners.

Our learner resources include:
  • Learner Guide
  • PowerPoint Presentation
  • Session Plan
  • Classroom Activities
  • Self Study Guide

Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
  • Industry consultation
  • Robust validations
  • Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered training organisation (RTO). Our learner and assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

Learner Guide

The learner guide meets training package criteria and is developed in a logical order. Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand, skills they are having difficulty acquiring, or learning standards they have not yet achieved. The trainers/teachers can then adjust lessons/sessions, instructional techniques, and academic support accordingly.

Self-Study Guide

The self-study guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment.

Class activities book

The class activities book helps VET trainers and assessors to create an interactive learning environment. The trainers can use these activities to improve training and support the students in journey towards summative assessment.

PowerPoint presentation

The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment.

Session Plans

The session plan enables trainers to deliver effective, engaging and compliant classroom delivery of a qualification.

We develop resources using the following steps:
  1. We hire subject matter experts to write our learning resources to ensure they are industry and workplace relevant and current.
  2. Before we commence writing our learner resources we identify the requirements of the training package/accredited course and collect feedback from industry.
  3. We design and develop our resources in consultation with VET experts, trainers and assessors and industry experts. This is to ensure each component of the learning resources demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements.
  4. All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector, with ASQA and other regulators.

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Purchasers are asked to agree to a license agreement to this effect prior to purchase.

Core units
SIRXCEG001 Engage the customer
SIRXCEG002 Assist with customer difficulties
SIRXCEG003 Build customer relationships and loyalty
SIRXCOM002 Work effectively in a team
SIRXIND001 Work effectively in a service environment
SIRXRSK001 Identify and respond to security risks
SIRXSLS001 Sell to the retail customer
SIRXWHS002 Contribute to workplace health and safety
Elective units
CHCDIV001 Work with diverse people
SIRXCOM003 Promote team cohesion
SIRXCEG008 Manage disrespectful, aggressive or abusive customers
SIRXCEG006 Provide online customer service
SITHFAB002 Provide responsible service of alcohol
  • This qualification will include the pre-selected units as listed above.
  • Upon request, we can develop additional elective units that are not currently listed.
  • If you wish to make any elective changes, kindly reach out to us at info@caqa.com.au before placing your order.
  • Please note that any elective changes involving units that are currently unavailable may result in additional charges to cover development costs.
  • Please note that the quantity of units delivered will correspond to the number of units included in the training product on training.gov.au