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Learning and Assessment Kit-MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing

Learning and Assessment Kit-MSM41115 Certificate IV in Recreational Vehicle and Accessories Retailing

Regular price $19,200.00 AUD
Regular price $48,000.00 AUD Sale price $19,200.00 AUD
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Tags : Certificate IV, Learning and Assessment Kit (Q), MSM, Pre-order
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Pre-order now available. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received.

Our learner and assessment resources contain everything you need to begin training and assessing your learners.


Our learner resources include:
  • Learner Guide
  • PowerPoint Presentation
  • Session Plan
  • Classroom Activities
  • Self Study Guide

Our assessment resources include:
  • Assessment Pack (Student)
  • Trainer Assessment Pack (Marking Guide)
  • Mapping for each unit of competency
  • Assessment Record Tools

Our learner and assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:
  • Industry consultation
  • Robust validations
  • Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered training organisation (RTO). Our learner and assessment resources can be used for an unlimited number of students within your RTO. Do not forget about our QUALITY ASSURANCE GUARANTEE!

The learner guide meets training package criteria and is developed in a logical order. Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand, skills they are having difficulty acquiring, or learning standards they have not yet achieved. The trainers/teachers can then adjust lessons/sessions, instructional techniques, and academic support accordingly.

The self-study guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment.

The class activities book helps VET trainers and assessors to create an interactive learning environment. The trainers can use these activities to improve training and support the students in journey towards summative assessment.

The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment.

The session plan enables trainers to deliver effective, engaging and compliant classroom delivery of a qualification.

All assessment resources include context and conditions of assessment, tasks to be administered to the student, and an outline of the evidence to be collected from the student.

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i.e. the assessment decision)

The mapping document maps the assessment resources to the training package requirements.

Simulated business resources (templates, policies, procedures etc) are included to ensure that assessments are consistent and based on the Principles of Assessment and Rules of Evidence.


We develop resources using the following steps:
  1. We hire subject matter experts to write our learning and assessment resources to ensure they are industry and workplace relevant and current.
  2. Before we commence writing our assessment tools we identify the assessment requirements of the training package/accredited course, collect feedback from industry, and identify what assessment methods are appropriate for the students.
  3. We design and develop our resources in consultation with VET experts, trainers and assessors and industry experts. This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements.
  4. An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair, flexible, valid and reliable. These components include:
    • Context and conditions of assessment
    • Task to be administered to the student
    • An outline of evidence to be gathered from the candidate
    • Evidence criteria used to assess the competence of the student
    • Administration, recording and reporting requirements
  5. All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector, with ASQA and other regulators.

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Purchasers are asked to agree to a license agreement to this effect prior to purchase.

Core units
MSMENV272 Participate in environmentally sustainable work practices
MSMSUP102 Communicate in the workplace
MSMWHS200 Work safely
Elective units
Elective units  
AURACA002 Manage complex customer requirements in an automotive workplace
AURATA005 Estimate and quote automotive mechanical and electrical repairs
AURANN011 Estimate and quote automotive body repairs
AURVTN032 Inspect vehicle damage and determine repair procedures
MEM16003B Provide advanced customer service
MEM16012A Interpret technical specifications and manuals
SIRRMER003 Coordinate visual merchandising activities
SITXMPR004 Coordinate marketing activities
AUMANA001 Prepare and document quotations
AURACA001 Respond to customer needs and enquiries in an automotive workplace
AURACA003 Build customer relations in an automotive workplace
AURAMA004 Maintain business image in an automotive workplace
AURAMA005 Manage complex customer issues in an automotive workplace
AURSCA002 Present automotive products and services for sale
AURSCA003 Apply sales procedures in an automotive workplace
AURAAA002 Determine retail rates for automotive products and services
AURAFA004 Resolve routine problems in an automotive workplace
AURAKA002 Adapt work processes to new technologies in an automotive workplace
AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace
MEM13002B Undertake occupational health and safety activities in the workplace
MEM13010A Supervise occupational health and safety in an industrial work environment
MEM15002A Apply quality systems
AURSCA001 Select and supply automotive parts and products
AURSLA001 Comply with legal requirements when selling automotive products and services
AURSBA002 Identify and match uncommon automotive parts
AURTTA017 Carry out vehicle safety inspections
HLTAID003 Provide first aid
MSMOPS212 Use enterprise computers or data systems
TAEDEL301 Provide work skill instruction
  • This qualification will include the pre-selected units as listed above.
  • Upon request, we can develop additional elective units that are not currently listed.
  • If you wish to make any elective changes, kindly reach out to us at info@caqa.com.au before placing your order.
  • Please note that any elective changes involving units that are currently unavailable may result in additional charges to cover development costs.
  • Please note that the quantity of units delivered will correspond to the number of units included in the training product on training.gov.au